Wednesday, January 8, 2014

US Carriers must unlock after contract completion

The FCC has issued a statement about consumers rights to unlocked phones.  Basically as of December, 2013, US carriers - AT&T, Sprint, T-Mobile, U.S. Cellular and Verizon - must unlock your phone after the terms of your contract have been completed.

The deal calls for carriers to be clear about their policies, allow customers to unlock their phones once the terms of their contract have been fulfilled (or by no later than one year for prepaid phones) and for carriers to either automatically unlock the phones or notify customers when they are eligible for unlocking. The carriers also agree to unlock eligible phones within two days and to unlock phones for military personnel who are deployed overseas.  More...

Within 3 to 6 months,  carriers have agreed to:

  • Post on their websites a “clear, concise, and readily accessible policy on postpaid and prepaid mobile wireless device unlocking.”
  • Unlock, or provide information on how to unlock, mobile devices for “customers and former customers in good standing, and individual owners of eligible devices after the fulfillment of the applicable postpaid service contract, device financing plan or payment of an applicable early termination fee.
  • Unlock “prepaid mobile wireless devices no later than on year after initial activation, consistent with reasonable time, payment or usage requirements.”
  • Notify consumers that their devices are eligible for unlocking at the appropriate time, or do so automatically, at no extra charge.
  • Within two days of request, initiate the unlocking process or provide notice as to why unlocking cannot be accomplished.
  • Unlock “mobile wireless devices for deployed military personnel who are customers in good standing upon provision of deployment papers.”
  • “Reserve the right to decline an unlock request if they have a reasonable basis to believe the request is fraudulent or the device is stolen.” 
This should do wonders for the resale value of these phones, as well as make them available for international travel.

For more info on unlocking your phone visit: Everything you Need to Know About Carriers and Unlocking


Unknown said...

good post.

Unknown said...

It is no more illegal to unlock mobile phones. I recently too unlocked my mobile phone safer and easier using unlock code. I got the unlock code for my mobile phone from at affordable cost with easy unlocking guide.

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